CT
CUSTOMER TRUCK SERVICE
CarrierIntel Score: 70/100. 42 inspection violations in the past 12 months. Updated Oct 2026.
DOT 95469MC 126594ActiveMotor CarrierInterstateCANAL INSURANCE CO. · $750,000 · 1 policyFORTUNA, CA
COMPANY
Authority since
2009-09-28
MCS-150
2024-11-14 · 2,642,320 mi (2023)
Fleet
36 units · 83 trailers · 35 drivers
Annual mileage (VMT)
2,642,320 mi (2023)
ADDRESS
Physical
2404 SANDY PRAIRIE ROAD
FORTUNA, CA 95540
FORTUNA, CA 95540
Mailing
Same as physical
CONTACT
Phone
7074448282
Email
nikki@customertruck.com
OFFICERS
Primary Officer
MICHAEL MCLAUGHLIN
Title
OWNERPRESIDENT
OPERATION & CARGO
Operation classification
Authorized For Hire
Specialty
Refrigerated / Produce
Cargo types
14
General FreightLogs, Poles, Beams, LumberBuilding MaterialsFresh ProduceGrain, Feed, HayMeatGarbage, Refuse, TrashCommodities Dry BulkRefrigerated FoodBeveragesPaper ProductsFarm SuppliesConstructionOther: CEMENT
Self-reported by the company on its latest MCS-150 filing (FMCSA census). Reflects what the carrier is authorized and equipped to haul, not actual recent loads. Specialty is our summary of the declared cargo mix.
AUTHORITY
550 mo
Active authority
INSURANCE
1 active
CANAL INSURANCE CO.
RISK GRADE
Moderate Risk
1 risk factors · 2 strengths
OOS RATE
21.3%
34 / 160 inspections
CarrierIntel Safety Score
Rolling 12-month heuristic based on inspections, OOS, violations, crashes & fatalities. Not the official FMCSA SMS score.
70
out of 100
Good
Markers: OOS inspection Crash Fatality
Fleet vs Reality
last 12 months · power-unit VINs from roadside inspections Checking local VIN index…
Moderate Risk
1 risk factor · 2 strengths · 4 data pointsSAFETY PERFORMANCE
Crash Record
30 crashes · 2 fatal · 13 with injuries · 30 tow-away
Clean Inspection Rate
79% — 126 clean of 160 inspections
Out-of-Service Rate
21.3% — driver OOS 2 insp., vehicle OOS 32 insp.
COMPLIANCE & AUTHORITY
USDOT Registration
Status: Active
Operating Authority
Active: Motor Carrier
Out-of-service orders
None on record
Authority Events
38 historical event(s) on file
MCS-150 Filing
Last filed 2024-11-14
INSURANCE
Active Coverage
1 policy(ies) on file · total max coverage $750,000
SUMMARY
High OOS rate 20% (last 24 mo)
Low crash rate (1.4 per 100 trucks/yr)
Active insurance on file
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