Terms of Use

Last updated: June 15, 2026

1. Binding Agreement and Acceptance of Terms

These Terms of Use ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you", "user"), and Carrierintel ("we", "us", or "our"), concerning your access to and use of the carrierintel.ai website and any associated services, analytical reports, dynamic databases, or content offered through our domain (collectively, the "Service").

By accessing or using the Service, you acknowledge that you have read, understood, and agreed to be bound by all of these Terms. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICE AND MUST DISCONTINUE USE IMMEDIATELY.

2. Scope of Service and FMCSA Status Disclaimer

Carrierintel operates an independent intelligence, analytics, and software reporting platform designed to aggregate, correlate, clean, and visualize public transportation safety records.

CRITICAL GOVERNMENT DISCLAIMER: Carrierintel is a private software and research venture. We are NOT affiliated with, associated with, endorsed by, or sponsored by the Federal Motor Carrier Safety Administration (FMCSA), the United States Department of Transportation (DOT), or any other federal, state, or municipal regulatory body. All official regulatory inquiries must be made directly to the FMCSA. Our ratings, indicators, and heuristic analyses (such as "Phantom Fleet" scores) are proprietary calculations and do not constitute official safety ratings, regulatory determinations, or government enforcement mandates.

3. Information Purposes and No Professional Advice

The analyses, vehicle tracks, classification metrics, statistical anomalies, and historical breakdowns presented on the Service are designed solely for informational, research, and general industry transparency purposes.

Nothing contained within the Service constitutes professional legal, commercial logistics, corporate risk management, insurance underwriting, mechanical safety, or regulatory compliance advice. You must verify all carrier files, safety credentials, operating authorities, and compliance statuses directly with the FMCSA or via licensed corporate counsel before entering into broker-carrier agreements, dispatching freight, extending credit, or making financial investments. Any reliance placed on our Service is strictly at your own discretion and risk.

4. Data Sources, Accuracy, and DataQ Updates

Our platform correlates hundreds of thousands of dynamic public records. While we build robust technical pipelines to keep our cache updated, public data feeds from government nodes may be subject to lag, omission, or systemic transmission errors.

We do not guarantee the accuracy, safety compliance, or complete truth of the public carrier information or correlations on our Service. If you are a commercial motor carrier representative and believe that any safety, inspection, registration, or vehicle correlation listed on your profile is incorrect:

• Official Appeal: You must file an official petition through the FMCSA's authoritative DataQs system (dataqs.fmcsa.dot.gov), which is the legally established channel for correcting interstate motor carrier records.
• No Manual Alterations: We do not manually alter, purge, or override verified public records received from government servers. Once your records are successfully amended by the FMCSA in the public domain, our synchronizing engine will dynamically reflect those corrections during subsequent automated database updates.

5. Acceptable Use Policy and Scraping Prohibitions

You are granted a non-exclusive, non-transferable, revocable license to access our public dashboards solely for your internal business, research, or personal inquiry tasks. Under this license, you agree strictly to adhere to the following rules:

• Automated Extraction Restrictions: You shall not scrape, extract, copy, download, harvest, or crawl any portion of our database, carrier listings, phantom-fleet ratings, tables, or articles using automated scrapers, web spiders, bots, scripts, or similar tools, unless explicitly authorized via our official Developer API.
• Fair Credit Reporting Act (FCRA) Compliance: You acknowledge that Carrierintel is NOT a "consumer reporting agency" as defined under the U.S. Fair Credit Reporting Act (FCRA), 15 U.S.C. § 1681 et seq. You strictly agree not to use any data, analytics, or scoring from the Service as a factor in establishing an individual's eligibility for consumer credit, personal insurance, tenancy, employment, or any other decision governed by the FCRA.
• Security Integrity: You shall not bypass, disable, or interfere with security-related elements of our website, rate-limit controllers, or IP authentication blocks. You shall not perform stress-testing, vulnerability scans, or DDoS injections without explicit prior written authorization from our technical administration team.
• Commercial Redistribution: You shall not repackage, re-license, sell, or rent our analytics, rankings, or consolidated tables to third parties without securing an enterprise license.

6. Proprietary Rights and Copyright Rules

While the raw public government records (such as primary FMCSA registration tables) belong in the public domain, our unique database schemas, compiled tracking algorithms, correlation indices, software codes, website design, typography, logo, and published research articles (including our investigative reporting on phantom fleets) are the exclusive intellectual property of Carrierintel.

You are welcome to reference, quote, or hyperlink to our analyses (including carrier listings or "Phantom Fleet" reports) in media publications, news broadcasts, or legal briefs, provided that you supply clear attribution and a direct link back to the originating URL on carrierintel.ai.

7. DISCLAIMER OF ALL WARRANTIES

THE SERVICE IS PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CARRIERINTEL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY, COMPLETENESS, TIMELINESS, SECURITY, OR RELIABILITY OF THE SERVICE'S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THIS SERVICE. WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS; ANY PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE WHATSOEVER RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICE; OR ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL FINANCIAL INFORMATION STORED THEREIN.

8. EXTENSIVE LIMITATION OF LIABILITY

IN NO EVENT WILL CARRIERINTEL, ITS FOUNDERS, MEMBERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, INTERRUPTED OPERATIONS, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR TOTAL LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE THREE (3) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING, OR ONE HUNDRED U.S. DOLLARS ($100.00), WHICHEVER IS GREATER.

9. Corporate Indemnification

You agree to defend, indemnify, and hold harmless Carrierintel, its affiliates, officers, directors, and employees from and against any claims, liabilities, damages, judgments, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms, your misuse of the Service, or your infringement of any third-party intellectual property or compliance rights.

10. Modifications, Interruptions, and Termination

We reserve the right to change, modify, or remove the contents of the Service at any time or for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the Service without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

We cannot guarantee the Service will be available at all times. We may experience hardware, software, or network maintenance issues, resulting in interruptions, delays, or errors. We reserve the right to restrict your access to the platform if we detect violation of our acceptable use guidelines.

11. Dispute Resolution and Governing Law

These Terms and your use of the Service are governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict-of-law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the state or federal courts located in Wilmington, Delaware, and the parties hereby consent to the personal jurisdiction and venue therein.

12. Severability and Complete Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Carrierintel regarding your use of the Service. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions.

13. Legal Contact Desk

In order to resolve a complaint regarding the Service, request custom license waivers, or submit official legal inquiries, please contact our legal administration team at:

Carrierintel Legal Department
Email: info@carrierintel.ai